"Easy to use and collaborate!"

"Going from paper and filing cabinets, Case Closed has allowed us to fully digitize our case files; giving us ease of use and collaboration on cases. Being able to simply send the case file to a Prosecutor has cut down processing and intake times immensely."

Investigator Travis Hurst, Office of the Public Auditor, Commonwealth of Northern Mariana Islands

"Loaded with features and easy to use!"

"Our narcotics division is thrilled with Case Closed Software. The features are great and the software is easy to use!"

Lieutenant Josh Christensen, Harnett County (NC) Sheriff's Office

"Outstanding Customer Service and Affordable!"

"Case Closed has significant helped us in tracking/connecting targets in our dogfighting investigations. It keeps the data centralized in one location and allows specific search requests even is the spelling is off.

You can't go wrong for the value and the customer service."

Janette Reever, Anti-Global Dogfighting Task Force, Humane Society International

What Is Case Closed Software?

CASE CLOSED SOFTWARE™ is powerful web-based investigative case management software designed for specialized, multi-jurisdictional investigation units.

Case Closed Software is CJIS-Compliant, and is available both on our über-secure cloud or on your own servers. The software is a popular solution for international detective agencies, specialized task forces, state bureaus, gang and organized crime units, and other more specialized investigative agencies. Case Closed Software is trusted by customers including the U.S. Department of Transportation, The Humane Society International, Anti-Human Trafficking Organizations, National Police Forces, and more.

Case Closed Software assists in:

Keeping Organized
Managing Cases
De-Conflicting Entities
Managing Disparate Languages
Tracking Case Actions and Supplemental Reports
Tracking Tips and Leads
Preparing Special Operations
Building robust Dossiers on People, Places, and other Entity Types
Collaborating across Jurisdictions
Gathering and Disseminating Criminal Intelligence
Reporting and Searching
Managing Evidence – Physical and Multimedia
Working with Confidential Informants
Performing Case Reviews
Tracking Gangs and Organized Crime
Collaborating Internally or with Outside Agencies

Download A Datasheet

Cases

Manage and track cases from start to finish, including court status, disposition, charges, images, defendants and much more. A couple of clicks and you can email your entire case file. All case documents will automatically attach to the email and ready to go.

Charges

This module holds all of your Statutes and tracks all related charges for all defendants. Attach charges to persons, track arrest information, manage court status, court dispositions. Manage documents and images related to any charge.

Incidents and Actions

The heartbeat of the system. Record all Case Actions and Incidents in this module such as Crime Scene details, Interviews, Trash Pulls, Search Warrants, Buys, Surveillance, etc. Within each Case Action, attach Persons, Vehicles, Locations, Images, and Notes.

Tasks and Messages

Works hand in hand with Case Actions. Set and assign tasks related to cases or case actions, along with attachments and other key details.

Send and receive internal messages among all investigators for full collaboration.

Entity De-Confliction

Dealing with agent data from across jurisdictions can lead to duplication or, worse, missed investigative leads or follow-up opportunities.

Case Closed Software provides

Entity De-Confliction designed to alert agents when People, Places, or other Entity Types are cross-tagged.

CJIS Certified

Case Closed Software adheres to strict policies designed specifically to comply with CJIS Standards.

Strong Encription, 2 Factor Authentication, and robust Security Protocols are delivered with Detailed Contracts for the CJIS Security Policy & IACP Principles on Cloud Computing.

Realtime Translation

Translated into over a half dozen languages already, Case Closed Software allows agents to enter notes in their selected language. Other users will see the case file information in the language of THEIR choice. Powerful for global teams, and a MUST for international investigations.

Support and Service

Nobody in the industry takes customer support more seriously than

Case Closed Software. From ongoing training, to software support, and customized reports and input screens, we deliver everything needed to make your on-boarding and delivery process as seamless as it should be.

Mobile App

Use our Case Closed Mobile App to create and update cases, work on Case Actions and associated reports, follow up on tasks and tips, and send messages wherever you are.

Use the microphone feature on your smart device and dictate information or notes in real time.

Community Service

Chances are, your agency does more than just investigate crimes. You also work hard on Community Outreach programs like Education, Public Awareness, and Crime Prevention.

Only Case Closed Software records all time spent on Community Service, Outreach, as well as traditional Cases.

Tips Management

Track all incoming tips for a case and automatically assign to an agent for follow up. Generate a task for the assigned investigator with the click of a button. Tips can be promoted to a Case with one click. All Tips are indexed within Case Closed Software and are fully searchable on any device.

Informants

Securely manage confidential informants (CIs), track interactions, and manage any payments on the spot. The identity of CIs remain confidential to all but designated personnel. Run reports based on your informants’ activities.

Master Vehicles

A master database of all vehicles maintains key information on all vehicles across cases. Entering new vehicles is simple with our build-in VIN decoder. A complete history is maintained, including owners, vehicle color, tag number, etc, Agents can search on any field to quickly find a vehicle and all related activity.

Master Persons

The master persons database maintains information on all individuals and businesses associated with all cases. Documents and images are easily attached, and persons can be linked to gangs, cases, charges, vehicles and addresses. Investigators always have a complete and up-to-date dossier at hand.

Master Locations

The master locations database maintains information about all locations and addresses across all cases. Entering a new address is simple with our integrated Google Address validation. Lat/Long is automatically calculated for each location, and all addresses can be tied to persons, businesses, and cases.

Case Files

Attach all your pertinent documents and multimedia to your cases or case actions. Manage all of your case documents from one location. You can even watch your taped and recorded interviews from within Case Closed. A wide range of file types are supported including Microsoft® files, audio, video, PDF, and much more.

Reports

Case Closed Report Writer provides agencies with powerful ad hoc reporting capabilities, along with an array of standardized queries for state and federal reporting requirements. This module allows you to analyze and view the data you collect in our investigative case management suite.

Case Reminders

Set reminders about past due tasks, upcoming court, case or incidents to review, aging cases, un-read messages and training courses due. These reminders can be sent via email or SMS text. You can schedule these reminders to run daily, weekly etc.

Intelligence Database

Case Closed Software includes a secure, searchable repository of the agency’s intelligence data. Intelligence may be related to cases as appropriate and can be configured for compliance with Code of Federal Regulation 28 Part 23.

Remote Review

Allows investigators to create read-only remote access to their case file. The authorized person can watch and listen to audio and video files. Additionally, the user can correspond with the case agent through our secure messaging system.

Investigation Analytics

Use our integrated link analysis software to visualize and discover hidden relationships, connections, and patterns among people, places, and events. Easily see how cases are connected within the entire case file system.

Gang Database

GangBuster™ is a comprehensive gang module that tracks gangs, members, associates, gang events, gang marks and more. Included is a web based interface for outside agencies to have the ability to add and search gang related information.

Property & Evidence

Case Closed Evidence provides chain-of-custody, and allows you to track property, evidence and assets to improve the efficiency and accuracy of your evidence room. Eliminate paperwork and save evidence room officers hours of labor.

Forms Management

Load and access all of your PDF forms from within Case Closed. Fillable PDFs can be opened and attached to cases with ease. Link form fields directly to the Case Closed database to auto populate your documents and save precious time.

Case Closed Software™